Contact
A fare has changed, a station has been renamed or a timetable is out of date? Write to us — we will correct it.
Write to us
About this site
ubahnhamburg.com is an independent information service about the Hamburg U-Bahn. We are not Hamburger Hochbahn and not the HVV and have no connection to them: we do not sell tickets, we do not manage hvv Cards, and we cannot deal with disruptions, complaints or lost property.
- Email
[email protected] - Official channel
For information about the service, tickets, the hvv Card, disruptions or lost property, the HVV and Hamburger Hochbahn are the ones to ask: hvv.de. - Scope
Hamburg, Germany — 4 U-Bahn lines and 93 stations. - Response time
We normally reply within 2 to 3 business days.
Frequently asked questions
No. ubahnhamburg.com is an independent information site. Tickets, season tickets and the hvv Card are available from the HVV — in the hvv app, in the online shop at hvv.de, at the machines in the stations and at the HVV service points.
Write to [email protected] and tell us which page and which detail is affected. Fares, opening hours, station names and engineering works are checked and corrected continuously.
The photos come from Pexels (Pexels licence, no attribution required); the network map comes from Arbalete via Wikimedia Commons and is licensed under CC BY-SA 4.0. Reuse is only permitted if the respective licence is respected. The full photo credits are in the legal notice under “Photo credits”. For the texts, please ask us first.